Lululemon Employees Fired After Confronting Thieves: Reports
A Lululemon store in New York, US, on Tuesday, March 28, 2023. Lululemon Athletica Inc. is expected to report results Tuesday afternoon and upbeat analysts will be looking for commentary that indicates the company's inventory challenges are in the past.
(Stephanie Keith/Bloomberg via Getty Images)

Two women say they were fired by Lululemon after trying to stop thieves ransacking an Atlanta-area store and calling police to report the robbery last month.

The former employees, Rachel Rogers and Jennifer Ferguson, said they were told they violated the “athleisure” company’s “zero-tolerance policy” upon being let go in the weeks that followed the incident, according to local NBC affiliate 11Alive.

“We are not supposed to get in the way. You kind of clear path for whatever they’re going to do,” Ferguson said, “And then, after it’s over, you scan a QR code. And that’s that. We’ve been told not to put it in any notes, because that might scare other people. We’re not supposed to call the police, not really supposed to talk about it.”

Video of the robbery, recorded by Rogers, shows a group of individuals wearing jackets, hoods, and masks dart out of the shop in Peachtree Corners, Georgia, with clothes in hand as the employees demand they leave.

Insider reported that Lululemon’s company policy indicates the pair were fired because they confronted and recorded the thieves, not because they called the police to report the robbery.

“The safety and security of our employees and guests is always Lululemon’s top priority, and we have policies and protocols in place to uphold a safe environment,” a Lululemon spokesperson told Fox Business. “We take thefts and vandalism very seriously and our focus right now is supporting our educators, as well as continuing to collaborate with local partners and law enforcement.”

Police arrested the shoplifters the following day as they attempted yet another robbery and charged them with multiple felonies, investigators told local ABC affiliate WSB-TV.


Both Rogers and Ferguson told 11Alive about the struggles they faced after being abruptly fired.

“That was my sole income,” Rogers said, “So, I did have to file for unemployment and use all of my savings to pay for my car payments, car insurance payments, my dog’s food, my food.”

“They put us in a bit of a bind,” said Ferguson, who noted that she has four children. “My husband is self-employed. So, we’re trying to figure out insurance.”

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