News and Commentary

Every McDonald’s In U.S. Will Have Self-Order Kiosks By 2020

Hank Berrien

Workers complaining because McDonald’s would not raise their wages might want to start looking for other jobs sooner rather than later: CEO Steve Easterbrook has announced that by 2020, every McDonald’s in the U.S. will be stocked with self-order kiosks.

1,000 stores will get the new kiosks every quarter for the next two years; they already exist in around 3,500 of the roughly 14,000 domestic outlets. Half of the McDonald’s in the United States will feature the kiosks by the end of this year; the locations in Australia, Canada, and the U.K. are running ahead of the American stores.

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