<p><span style="font-weight: 400;">McDonald’s has ticked off many customers as it continues making an unpopular change to its restaurants.</span></p>
<p><span style="font-weight: 400;">The fast-food behemoth announced in 2023 that it planned to gradually phase out self-serve beverage stations. That was not an idle threat, as many customers are now seeing this change implemented at their local McDonald’s.</span></p>
<p><span style="font-weight: 400;">&#8220;This change is intended to create a consistent experience for both customers and crew across all ordering points, whether that&#8217;s McDelivery, the app, kiosk, drive-thru or in-restaurant,&#8221; the company told USA Today in a statement in 2023.</span></p>
<p><span style="font-weight: 400;">McDonald’s confirmed that the plan was moving forward despite significant backlash.</span></p>
<p><span style="font-weight: 400;">&#8220;As confirmed in 2023, McDonald’s will be transitioning away from self-serve beverage stations in dining rooms across the U.S. by 2032,” the company </span><a href="https://www.foxbusiness.com/fox-news-food-drink/mcdonalds-quietly-ditching-popular-in-store-feature-nationwide"><span style="font-weight: 400;">told</span></a><span style="font-weight: 400;"> Fox Business this week, giving a nearly identical statement. “The change is being rolled out over 10 years, and is intended to create a consistent experience for both customers and crew across all ordering points, whether that’s McDelivery, the app, kiosk, drive-thru or in-restaurant.&#8221;</span></p>
<p><span style="font-weight: 400;">The change is being seen as a move away from in-store dining in favor of drive-thru, delivery, and digital orders. This </span><a href="https://www.today.com/food/restaurants/whatever-happened-to-mcdonalds-playplaces-rcna195698"><span style="font-weight: 400;">lines up with</span></a><span style="font-weight: 400;"> many restaurants being remodeled and removing play places for kids, plus generally changing the aesthetic to be more muted and modern. </span></p>
<p><span style="font-weight: 400;">Beverages, one of the </span><a href="https://www.mashed.com/190582/the-real-reason-all-mcdonalds-soft-drinks-are-only-1/"><span style="font-weight: 400;">biggest sources of profit</span></a><span style="font-weight: 400;"> for the company, remain a focus for McDonald’s. Sodas have a profit margin of up to 90%, with the fast-food restaurant charging $1.50 to $4 for an item that costs 10 to 40 cents per cup, including product, packaging, and labor.</span></p>
<p><span style="font-weight: 400;">The company told Fox Business in a statement that it would introduce new items to the lineup, including “dirty sodas” that have been going viral online. </span></p>
<p><span style="font-weight: 400;">&#8220;Our fans’ love for McDonald’s beverages runs deep … Next month, we’re building on that passion with a new era of beverages, featuring a variety of Refreshers and crafted sodas rolling out nationwide,&#8221; the statement said.</span></p>

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McDonald’s Continues To Phase Out Popular Restaurant Feature Nationwide