Disney has officially apologized to a couple whose marriage proposal got ruined by a rule stickler employee.
A video of the interaction went viral recently, prompting a swift backlash from the online community. The post titled “POS destroyed my best friend’s moment. He asked for permission beforehand” was posted on Reddit’s “I Am a Total Piece of S***” forum and received more than 95,000 upvotes, per Newsweek.
The video showed a man getting down on one knee in front of Sleeping Beauty Castle at Disneyland Paris. But before the man can finish popping the question, an employee rushes over and snatches the ring box out of his hands.
Onlookers look confused and some start booing the employee who jumped in on the proposal. The man can be heard saying, “She said yes,” appearing to point at the Disney employee who took the ring box out of his hands.
“Yes, that’s great but over here will be even better,” the employee replies, ushering the couple off the elevated platform as the crowd keeps booing.
The Reddit poster insists his friend was given permission to stage the proposal on that platform by a different Disney employee. User wasgehtlan shared in a comment under the video that his friend “actually asked a female co-worker” if proposing on the platform was allowed.
“The woman gave him permission, [then] this POS ran up to him and [grabbed] the ring,” the poster wrote.
“We regret how this was handled,” a Disney spokesperson told Newsweek. “We have apologized to the couple involved and offered to make it right.”
Commenters on the post couldn’t believe what happened. Many pointed out how “smug” the employee looked while breaking up the proposal. “He’s so proud of himself,” one person wrote.
“Look how f**king smug this guy is, just standing there and pointing to the gate,” another agreed.
Another commenter quipped that the man must have forgotten to pay the “$149 optional ‘Proposal Photograph’ fee” upon entrance to the park.
Many people reacted to not just how the employee enforced the rules, but that instead of asking the people to leave the platform, he physically touched their property. The fact that it was likely an expensive engagement ring makes it even more egregious.
“When I worked there back in the days, we couldn’t move a parked stroller or backpack left unattended,” one self-described former Disney employee noted.
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