You wonder why anyone would have a problem with Chick-fil-A when you hear stories like this.
On Wednesday, a teenage boy working at a Chick-fil-A in Flowery Branch, Georgia, looked through the drive-thru window and noticed that a 6-year-old boy in a car in the drive-thru lane was choking. Not wasting a second, Logan Simmons jumped through the drive-thru window and ran to the car, where he found the mother of the boy begging for someone to help her save her child from being choked by a seatbelt that had gotten tangled around his neck. Simmons said later, "You could see he was turning red and losing pigmentation in his face … I just jumped out the window and ran straight down to the car. I think it was the quickest option. It was right there and I saw the other car right there.”
The quick-thinking Simmons yanked out his pocketknife and cut the young child free. After the incident, Simmons recalled, “I’m still kind of shocked right now myself that all this has happened.”
Simmons’ mother Teri told WSBTV, "He'd been home for a couple of hours and he said nonchalantly, ‘I saved a kid’s life today,’ and I was like ‘What?’" She added, “I’m amazed he didn’t panic. As his mother, I would have panicked. I’d be running around going, 'Oh my gosh! What do we do?'”
An hour after the incident, the boy’s mother called Simmons and thanked him.
WSB’s Justin Wilfon asked Simmons if he thought his actions would trigger Chick-fil-A into giving him a raise; Simmons joked he might mention that to his bosses.
Simmons’ actions are characteristic of Chick-fil-A employees; The Daily Wire reported in late August 2017 that a female manager at a Houston Chick-fil-A sent a boat to help an elderly couple to save their possessions in the aftermath of Hurricane Harvey:
Houston native J.C. Spencer, 78, who realized his home was going to be submerged by Hurricane Harvey, decided he would appeal to the good folks at his local Chick-fil-A, where he and his wife regularly eat, to help rescue him and his wife Karen with an usual order.Two grilled chicken burritos, with extra egg, and a boat.
The manager there called her husband, who has a boat. When the boat showed up, it only had room for some of the Spencers’ possessions. Karen said, "The boat couldn't get into the house and there were these two wonderful men who came up on the Jet Ski." After the two Jet Skis arrived, J.C. climbed aboard one, his wife got in the other, and off they went, with their possessions in the boat from Chick-fil-A.
In June 2018, a video showed a Chick-fil-A employee running after a customer who had driven away without their order.
In May 2019, The Daily Wire reported that employees at an East Ridge, Tennessee, restaurant helped a customer change a flat tire on his truck after it broke down in the drive-thru lane.
Video of Simmons jumping through the window below: